I have been to a lot of banks recently because I need to pay some bills that cannot be paid online. That is why I have to line up and pay these bills in person.
One of the things I noticed is the best variety of stanchion poles that banks use in order to guide the people on the right lane that they should go to for each transaction. It also helped that the guards are kind enough to adjust the queue if it goes long. I don’t mind standing up in line if I will be provided with the best service when it is my turn.
But of course, if I have a choice, then I will just opt to pay all my bills online. That’s the fastest and most convenient way to do my banking transactions today.